Web summit on what comes after retail's "Era of Experience"

Lisbon - Physical retail and online, or physical versus online. According to Annia Spiliopoulos, Global CEO of the British luxury jewellery brand Links of London and Annastasia Seebohm, Group CEO of the British concierge service Quintessentially (a luxury lifestyle management service for its affiliated members), the luxury market is about the right combination of physical and online presence, and when asked during the Web Summit panel talk 'What can retail expect? The era of experience'.