As the UK grapples with an unprecedented surge in fraudulent activity, new research from The Co-operative Bank has unveiled a concerning pattern in consumer vulnerability, with online shopping fraud emerging as the nation's most prevalent scam. The findings come as total losses to fraud reached 2.3 billion pouynds in 2023 — a startling 104 per...
12 Nov 2024
Retail bank and shopping service platform Klarna is showcasing a new set of features and innovations of its app and website for its ‘Spotlight Spring’ product launch. Presented are Ask Klarna, Ads Manager, Creator Shops and a new personalised shopping feed, which aim to make shopping and reselling for its 150 million customers more personal,...
26 Apr 2023
A survey of online shoppers in the US, UK, Germany and Australia suggests 57 percent have made at least one cross-border purchase in the last 12 months. Clothing and footwear are the mostly likely products purchased via ecommerce sites in other countries, as are beauty (42 percent) and leisure items (44 percent). In a survey of 2,035 online...
28 Oct 2021
A new survey suggests 65 percent of consumers have purchased apparel or fashion items because of user-generated images or videos from real customers, instead of influencers. The majority (79 percent) of online shoppers reveal that user-generated content (UGC) highly impacts their purchasing decisions according to new research from Stackla, an...
13 Aug 2021
The length and severity of lockdown in the UK has resulted in a permanent shift to consumers shopping online, new data reveals. Physical stores reopened in the UK on April 12 and most other businesses resumed on May 17. Recent data by Dressipi revealed shoppers are continuing to make purchases online instead of in-store, with around 30 percent...
4 Jun 2021
Over eight in ten (84 percent) online shoppers would stop using a retailer after a bad returns experience, according to new research on shopping trends. The ‘Rethinking Returns: From Returns to Retention’ report from Klarna suggests that retailers risk losing loyal customers if they get returns wrong, as 83 percent of online shoppers admit to...
1 Jun 2021
Soaring growth in online sales show e-commerce spending is set to rise 11.5 percent this year to 11.6 trillion dollars. New findings from Juniper Research highlight the success of digital solutions during the pandemic spurring consumer behaviour will become increasingly digitally led, rather than reverting to pre-pandemic norms. The research...
4 May 2021
Shopping has changed drastically over the last year. Shop closures - most temporary, but others permanent - have seen fashion customers flock to e-commerce and online marketplaces. Brands and retailers have followed consumers, establishing and expanding their presence on channels such as Zalando. With the most stringent lockdown restrictions...
20 Apr 2021
Germany experienced a record year in 2019 in terms of e-commerce, with multichannel retailers recording a particularly substantial increase in sales. As the fifth-largest e-commerce market in the world and the second-largest in Europe, Germany is attractive for foreign players. However, the German market has local and regional requirements that...
28 Jul 2020
Technological advancements like augmented reality, virtual reality, 3D visualisation and 3D printing are increasingly applied in a creative way in the fashion industry. And they should be as consumers prefer trying on garments before buying them - online or offline. This is made easier by apps that have features enabling virtual try-ons, 3D...
19 Jun 2019
What if you could open the door to the delivery person bringing your online purchases even when you’re not home? Online marketplace Zalando and Belgian Post Group (Bpost) are considering to offer just that. With the help of smart home technology, Belgian customers may soon be able to open their doors remotely in order to never miss a package...
13 Dec 2018
Fashion brands such as Adidas, Nike, Ray-Ban, Canada Goose and Ted Baker are being used by scammers to lure unsuspecting online shoppers into fake e-commerce websites, according to a new study by Scamadviser and the Ecommerce Foundation. Scammers often use logos and imagery from these brands to make consumers think that they are buying products...
6 Dec 2018
