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Retail

NRF: Shoplifting figures see sharp increase on pre-Covid levels

A new report by the US’ National Retail Federation (NRF) has documented a concerning increase in shoplifting incidents in 2023 compared to that of pre-Covid levels. According to the organisation’s ‘The Impact of Retail Theft & Violence 2024’ study, there was a 93 percent increase in the average number of reported shoplifting incidents last year...

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RetailFeatured

Retailers focus for 2023: Reaping the fruits of their tech investments and championing customer loyalty

After a couple of years dominated by uncertainty, apparel retailers have a clear path of action: 2023 is the year to reap the fruits of their investments in AR, AI, and other tech to champion customer loyalty. Earlier this week, the who is who of the retail industry met at the US largest trade event of the year to debate whereas that sought...

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