CEO INTERVIEWIt may seem counterintuitive for pure online players to venture into physical retail, considering how brick and mortar stores are struggling (Credit Suisse predicts 25 percent of all US shopping malls to close by 2025, while the UK high street is having its worst period since 2013). Yet, […]

Hennes & Mauritz (H&M) has introduced a series of new features and services to some of its shops in 2018, including self-service checkout, repairing services and a café called It’s Plet. In 2019, not only will these changes will be rolled out to more stores around the world, but the fast fashion retailer […]

INTERVIEW “Data is the new oil and artificial intelligence is the oil drill”. These words, uttered by senior ecommerce strategist Jorij Abraham, closed the last IAF World Fashion Convention, held in the Netherlands in October. They followed a seminar in which all panelists unanimously urged retailers […]

OPINION It doesn’t take much observation to notice that a radical change is raging through our current retail landscape. A change that is not only affecting retail, but the consumer industry as a whole. The hospitality business, the food and service industry, travel, financial services, energy, entertainment, […]

Those who thought the “yellow vest” movement in France had lost momentum were definitely in the wrong. Participation in the weekly protests grew again last weekend, following a holiday drop. About 50,000 people took to the streets across the country. Once again, the marches started peacefully, but quickly […]

Tom Ford has been crowned as Europe’s most searched for luxury brand, according to independent research from e-commerce advertising and shopping comparison service, Kelkoo. The report, which looked at spending habits across all major European retail markets, including the UK, France, Germany, Italy […]

Seiko Watch Corporation has opened an interactive hub of its watchmaking to allow visitors to "look, feel and experience" the rich history and heritage of the brand. The Seiko Dream Square is a new four-story retail complex in the heart of the watch brand’s birthplace in Tokyo's Ginza district and showcases […]

Window displays serve for much more than just informing passers-by about the products on offer, the price range to be expected and whether the store is or isn’t holding a sale. When done right, window displays intrigue consumers not only about the products, but the entire ambient inside the store. Take […]

Spanish apparel company Mango is set to open 60,000 square meters of new selling space in 2019, between company-owned stores and franchises. The move is part of a continued retail strategy based on opening larger stores and closing smaller ones, which has led the brand’s average store size to increase […]

The private label businesses of Amazon and Walmart-owned Flipkart may come under regulatory lens, following fresh guidelines issued to e-commerce companies. The government's directive prohibits entities with equity participation in e-commerce marketplaces from selling products on its platform. The norms […]

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